Free Fire places a high emphasis on data security and aims to provide a positive and enjoyable experience for all players. Our specialized teams in security, engineering, legal, and operations collaborate to address any vulnerabilities and combat cheating.
For more information regarding Game Security, please refer to the FAQ below or our Terms of Service.
1. How do we define “cheating”?
Cheating includes using any unauthorized third-party programs that are not released by Garena, modifying the game client, and/or playing in a modified game client to access functions that are non-existent in the official game.
2. What is the definition of unauthorized third-party software, APKs, etc., in the context of Garena Free Fire?
Any software that attempts to decompile, reverse engineer, disassemble, or hack the Services (or any portion thereof), or to defeat or overcome any encryption technology or security measures implemented by Garena with respect to the Services and/or data transmitted, processed, or stored by Garena, is prohibited.
3. I have identified cheaters/new scripts in Free Fire. How do I report them?
Please use the in-game report function.
Every report counts, as it enables us to quickly detect and ban cheaters.
For more information, you can refer to the Report System Introduction.
4. How does Free Fire punish cheaters?
Free Fire has a zero-tolerance policy against cheating.
We will ban accounts used for cheating.
Permanent Ban Notice
Temporary Ban Notice
Punishments for teaming with hackers
5. Found a security issue? Check out our bounty program.
If you’re a security tester who found a vulnerability that allows players to cheat or harm the gaming experience of other users, good news! Garena partners with HackerOne to manage our bounty program, and you’re very welcome to join us. To recognize your efforts and honor your contributions, we offer a monetary bounty for valid and qualified vulnerability reports. Please visit this site to submit your vulnerability report. After verifying the vulnerability, an invitation to our HackerOne program will be sent to you.
We evaluate a vulnerability's severity based on its practical impact. The bounty reward will also be based on the level of severity. The list below is not meant to be exhaustive.
| Category | Reward (USD) |
| Class 0: Critical Severity | $4,000 ~ $10,000 |
| Class 1: High Severity | $1,000 ~ $4,000 |
| Class 2: Medium Severity | $400 ~ $1,000 |
| Class 3: Normal Severity | $100 ~ $400 |
| Class 4: Low Severity | $50 ~ $100 |
Depending on the complexity of the vulnerability, it may take between 7 to 25 business days to review and respond to a valid report.
*This email address is only responsible for handling game security issues. For game bugs, please contact Free Fire customer service.