Update: Replacement of wrong gun box/gun skin has already been completed. Items has been replaced directly in the vault/collection.
It has been brought to our attention that players might get gun boxes with wrong stats from the 4nniversary Event. The issue was discovered and fixed already. All affected players will get a correct item as follows:
- Players who received gun boxes with incorrect stats: each wrong box will be replaced with the correct box.
- Players who already opened the box and got gun skins with incorrect stats (temporary/permanent): the wrong skin will be replaced with correct skin (temporary/permanent).
Our developers are working on it and replacement may take some time. Please also be informed that items will be replaced in the vault/collection directly.