Restart your Android device
The first thing you should do is restart your device. The processes that may be opened along with the apps that keep running in the background will close after you restart your device. That way, you will free up the memory that might have been clogged. Your device will perform smoother. If you notice the apps keep crashing or freezing after the reboot, move to other solutions.
To restart your device, press and hold the Power button. When the menu appears, tap Restart or Power off and Restart.
Poor and sluggish Internet connection can force an app to crash or freeze. Like all online games, Free Fire work great when the Internet connection is stable and strong, for instance, when you are connected to a home or office Wi-Fi. When you want to switch the network, close the app first. That way you will avoid crashing. If you are currently experiencing Wi-Fi issues and your connection is slow, try the following:
- Toggle Wi-Fi and the Airplane Mode
- Turn off Bluetooth
- Restart your Android device and your router
- Connect to another network.
Clear cache and data
We all have our favorite apps and we use them daily. Over some period of time, the cache will pile up, and you may notice the app is running slow or freezing or crashing frequently.
To clear cache:
- Go to Settings
- Tap on Apps (App Manager, Manage apps, depending on the Android device)
- Find Free Fire and tap on it
- Next, tap "Clear cache"
- Tap "Force stop"
- Go back to the Home screen and launch the app again.
Wipe cache partition
By wiping the cache partition, you will remove all the junk and temporary files stored on your Android device. If some of the files are corrupted, the apps you are using can freeze or crash. You can also free up some space on your smartphone or tablet. You have to boot your device into recovery mode. Every smartphone has a different combination of keys that needs to be pressed. Here are the examples:
Samsung: Home, Power, and Volume down buttons
HTC and LG: Volume down and Power button
Nexus: Volume Down, Volume Up, and Power buttons.
Follow these steps:
- Turn off your device
- Press and hold the combination of keys (if you are using Nexus press and hold Volume Down, Volume Up and the Power button)
- Hold the buttons until the Recovery menu shows up
- Use Volume buttons to navigate to Recovery mode and select it using the Power button
- In the Recovery mode menu, navigate to Wipe cache partition and select it with the Power button
- When this is completed, navigate to Reboot system now and select it using the Power button.
Free up some space
You may run into an issue if you don’t have enough free space on your smartphone or tablet. Do you have some apps you no longer use? If you do, uninstall them. To delete an app on Android device:
- Navigate to Settings
- Tap Apps
- Next, tap on the Downloaded tab
- Tap on the app you wish to remove and tap Uninstall.
Another simple way to reclaim space and keep your device clean is with a CCleaner app. This application is available on Google Play and it is free.
Reinstall the app
Sometimes, a reinstallation of the app can fix the problem. Everything is quite simple. First, you will have to delete the application by following the steps shown in the previous solutions.
Update the software
If there is a software glitch, you can get rid of it by installing the latest software version. A new version will improve the overall performance of your device and its security and it will also bring bug fixes. If you didn’t enable automatic updates on your device, you can see if there is an update manually:
- Go to Settings
- Scroll down and tap About device (About phone, About tablet)
- Tap Software Update or System update.
If nothing seems to work, maybe your device desperately needs a fresh start. Factory data reset will wipe everything off, all the apps, settings, etc. Don’t forget to backup your files!
- Go to Settings
- Tap Backup & Reset
- Next, tap Factory data reset
- Tap Reset phone or Reset tablet.